Tuesday, July 17, 2012

shenanigans!

last night's dream. 

I'm about to go on a rant about work and the overall stupidity of the general population. If you don't want to read about such things, I suggest you stop right here.

Oh. And I'm in the process of trying to quit smoking, so I'm grouchy. I'm honest enough to admit that. I've got 3 half cigarettes left and I'm not buying anymore. So. My usual patience is stretched pretty thin right now.

All righty then!

First and foremost, when you work at a job where there are separate departments keep in mind that it is still one store, that the cooperation of all of you is what makes the store run. This whole, "well that's not my department" attitude is bullshit. Yes, sometimes I'm busy with my own projects and can't take the time to help out because I have deadlines to meet. But if you're standing there goofing around and I've got a UPS line and a CPC line, why is it so difficult to hop behind the counter and take 5 minutes out of your day to help that customer? They may not be in your department, but they are still your customer. They are still shopping in your store.

Which leads me to my next point, just because you have transferred departments, or are working a different department for that shift, doesn't mean you have turned off that part of your brain for the day. If there's a call for another department that you can answer, as long as you aren't busy with a customer or project, why not take it? The amount of time it takes to page that department could be the same amount it would take to answer the question. Seriously. This is extremely frustrating.

Third, just because I don't look busy does not mean that I'm not busy. Just because I'm not dealing directly with a customer does not mean I'm standing around with my thumb up my ass. People come in, they give us orders, we work on them on a first come, first serve basis. When I only have 10 minutes or less of down time between customers its needs to be used to complete those projects, because chances are they will be in sometime later that evening to pick it up. Granted, this is not an always situation either. There are sometimes days at a time where I have nothing to do. I can only clean so much lol. Those days, I have no problem whatsoever helping out others in any capacity.

Fourth, and this is directed at customers... I ONLY HAS TWO HANDS! Yesterday was hot and humid, the lines were long, and everyone was grouchy. But it is not my fault that you came in when you did. I make minimum wage people. You probably make more than I do in two weeks in a day. Yet I'm trying to be as gracious as possible and do your job to the best of my ability, in a timely fashion. So why is it so hard for you to be polite to me? If you see there are 3 people in front of you, how can you expect me to have your copies done 5 minutes later? I can only be in one place at a time. It is nothing personal when I have to make you wait, I just have to take care of the person in front of you. And again, just because I'm not dealing directly with a customer does not mean I'm not busy. I am a great fucking customer service rep, I will smile at you, I will try to make your experience as pleasant as possible, and I will do my best on your job because that's just how I roll. I don't half ass shit. If you're going to do it, do it right. I take pride in my work, even if it's just some bullshit copy job. One of these days, I'll be the person on the other side of the counter, and I'd like to think that I'd get shown the same respect.

Fifth; To the lady that threw a temper tantrum over $8.63 because you're too much of a fucking idiot to realize that we can't give cash back on prepaid cards... get. the. fuck. over. it. Little hint, our store is not one of those that you can throw a fit in and expect to get your way every time. The more you argue, the less likely you are to get your way. We aren't Walmart or McDonald's. You are not necessarily always right.

biatches.

/end rant.

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